Strategy+Design

The Digital Business

Category Archives: Social Media

What the heck is engagement anyways?

When you hop into the world of social media, you start to hear this word everywhere. Engagement. It’s thrown around a lot, but what does it actually mean and how do you do it? Last month, I helped my co-worker create her own Fendi bag via Bergdorf Goodman’s Facebook page. It was part of a […]

Why your company should develop a social media policy.

Social media is being used by more and more businesses, to mostly positive results. Using tools such as Facebook, Twitter and LinkedIn can help your business reach a wider audience than you may have ever thought possible. However, as awesome as these tools may be, you do need to be careful about how you (and […]

The new word of mouth.

Back in the day, many businesses relied on word of mouth for advertising. There’s nothing more effective than someone you know giving a personal recommendation for a product. It has always worked fairly well. Someone really loves your product, so they tell their friends and those friends tell other friends, and it continues on. (Like […]

How personal tweets can help your brand seem more genuine.

I read an article from Ars Technica earlier this week that really got me thinking. It was about a study done at Elizabethtown College about how adding personal tweets to your business Twitter feed can affect your credibility. Most people would think that business accounts should be just that – business accounts. That’s understandable, as […]

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